AskCore
Website customer-service agent
Answer website enquiries from reviewed FAQs and service content, with human hand-off for low-confidence or complex cases.
AI MVP · 30-day pilot
The 30-day AI MVP is a fixed-scope pilot: choose one customer-service, email, document or content workflow, build a usable prototype and use evidence to continue, adjust or stop. The project has a fixed quoted price for the agreed scope; if the pilot does not succeed, it can stop at day 30.
This iGears service is planned as a practical Asia-Pacific delivery programme aligned with the organisation’s workflows, data, responsibilities and existing systems. Final scope, timing and APAC pricing are confirmed during discovery, with pricing quoted separately in USD.
At a glance
This iGears service is planned as a practical Asia-Pacific delivery programme aligned with the organisation’s workflows, data, responsibilities and existing systems. Final scope, timing and APAC pricing are confirmed during discovery, with pricing quoted separately in USD.
Four starting points
Products that customers can test directly link to their own sites. Data preparation, messaging integration, permissions and private deployment remain scoped iGears implementation work.
AskCore
Answer website enquiries from reviewed FAQs and service content, with human hand-off for low-confidence or complex cases.
HumanLevelUP
Create inbox workflows for triage, summaries, draft replies, follow-up and hand-off, retaining human review.
iGears implementation
Start with intake, OCR, classification and field extraction, then connect review, approval or an existing system.
PromoPilot
Create drafts, schedules and measurement in the brand voice, with accountable review before publishing.
How it works
1
Define one workflow, its users, data sources, success measures and boundaries that must remain human-led.
2
Prepare content or samples, connect necessary tools, set permissions, review and hand-off, then test real cases.
3
Named users pilot the workflow while recording completion time, intervention, errors, adoption and concrete examples.
4
Summarise outcomes, limitations, risks and the recommended decision to stop, adjust or expand.
Application layer
GenCMS can provide content, permissions, APIs, workflows and AI connections when a product test must expand into organisation-owned data, internal systems or controlled deployment.
Notification and measurement
Where email, SMS or campaign follow-up is needed, MarketHK can manage sending and measurement. Lists, consent records, unsubscribe mechanisms and sending responsibility must be defined before launch.
FAQ
Common questions about scope, pricing, preparation and what happens after day 30.
Confirm usable AI routes, implementation scope and ongoing care around your tools, data requirements and target work.